returns & exchanges

POLICY

We appreciate your trust in our products, and we are dedicated to ensuring your satisfaction with every purchase. Please review our Returns and Exchanges Policy to understand the procedures for returning or exchanging items.

30-DAY RETURN OR EXCHANGE WINDOW:

You may initiate a return or exchange within 30 days of receiving your order. To be eligible, the product must be unwashed, unworn, and include all original tags.

RETURN SHIPPING COST:

While we do not cover the return shipping for U.S. orders, we will absorb the cost of sending the exchanged item back to you. Please note that we are unable to refund any Taxes & Duties incurred from the original order. For inquiries about Taxes & Duties refunds on returned items, please contact your local customs office.

REFUND PROCESS:

Please fill out the form below to start your return process. We will get back to you within 3 business days. Refunds will be issued to the original form of payment, excluding the initial shipping charges. It's important to note that the original shipping cost will not be refunded.

Our goal is to ensure your complete satisfaction. If you have any questions or need assistance, please contact our customer service team at info@lunaractivegear.com. Thank you for choosing Lunar Active Gear—we appreciate your business.

return form